Terms of service
Last updated: May 6, 2026
- Introduction
Welcome to 3rvie.com (the “Website”). This Website is operated by 3RV Import-Export USA LLC (“3RVie”, “we”, “us”, or “our”).
By accessing or using this Website, purchasing products, or using any related services, you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree, please do not use the Website.
These Terms are governed by the laws of the United States and the State of Florida, without regard to conflict of law provisions.
2. Use of the Website
The Website is intended for individuals and businesses located in the United States. By using the Website, you represent that you are at least 18 years old and have the legal capacity to enter into binding agreements.
You agree to use the Website for lawful purposes only. Unauthorized use may result in suspension or termination of access and potential legal action.
3. Products and Services
The Website offers equipment, machinery, consumables, software-enabled products, and related services, subject to availability.
Prices, descriptions, specifications, and availability may change without notice. While we strive for accuracy, we do not guarantee that all product information is error-free or current.
4. Payment and Billing
4.1 General Payment Terms
All payments are processed in U.S. Dollars (USD). You agree to provide accurate billing and payment information. We reserve the right to cancel or refuse orders in cases of suspected fraud, pricing errors, or unauthorized activity.
4.2 Manual Payments via Zelle (USA)
Zelle® may be offered as a manual payment option for customers located in the United States. By selecting Zelle as a payment method, you acknowledge and agree that:
Zelle is a manual payment method and payments are not automatically confirmed.
Orders are not processed, reserved, or shipped until payment has been received and manually verified by 3RV Import-Export USA LLC.
Customers must include the order number in the Zelle payment memo to ensure proper identification.
Zelle payments are generally non-reversible once sent.
3RVie is not responsible for payments sent to an incorrect email address, phone number, or recipient due to customer error.
Payment verification may occur during regular business hours only.
5. Equipment, Software, Platform & Consumables Use
Certain equipment sold by 3RV Import-Export USA LLC operates in conjunction with proprietary software, authorized consumables, QR-based activation systems, and/or a centralized online platform.
The Customer acknowledges and agrees that:
Certain functionalities, including cutting operations, may require QR-activated consumables or an active platform connection or subscription.
Only consumables provided or authorized by 3RVie may be used to enable such functionalities.
Where applicable, equipment sold with “Unlimited Cuts” or similar features requires payment of an annual platform and maintenance fee.
Failure to maintain required subscriptions, platform access, or use authorized consumables may result in limited functionality or suspension of software-based services.
Suspension or limitation of software-based services does not constitute a defect, malfunction, or failure of the physical equipment.
Ownership of the equipment does not grant ownership or rights over the software, platform, activation systems, or related intellectual property.
6. Shipping and Returns
Shipping terms, rates, and estimated delivery times are outlined separately on the Website. Orders are shipped only after payment confirmation.
Returns, exchanges, and eligibility are subject to our Return Policy. Certain items, including software-enabled services, subscriptions, digital access, or activated consumables, may be non-refundable.
7. Intellectual Property
All content on the Website, including text, images, logos, software, platforms, activation systems, and documentation, is the property of 3RV Import-Export USA LLC or its licensors and is protected by U.S. and international intellectual property laws.
No content may be copied, reproduced, or distributed without prior written authorization.
8. Limitation of Liability
To the fullest extent permitted by law, 3RV Import-Export USA LLC shall not be liable for any damages arising from:
Use or inability to use the Website
Use of equipment subject to software, platform, or consumable requirements
Suspension of software-based services due to non-payment or misuse
9. Indemnification
You agree to indemnify and hold harmless 3RV Import-Export USA LLC from any claims, damages, losses, or expenses arising from misuse of products, violation of these Terms, or unauthorized use of software or consumables.
10. Privacy Policy
Your use of the Website is also governed by our Privacy Policy, which forms an integral part of these Terms.
11. Changes to Terms
We reserve the right to update or modify these Terms at any time. Changes take effect immediately upon posting. Continued use of the Website constitutes acceptance of the revised Terms.
12. Governing Law & Jurisdiction
These Terms are governed by the laws of the State of Florida. Any disputes shall be resolved exclusively in the state or federal courts located in Miami-Dade County, Florida.
13. Contact Information
If you have any questions or concerns regarding these Terms, please contact us at:
3RV Import-Export USA LLC
601 N Federal Hwy, Suite 301-VO 0049
Hallandale Beach, FL 33009
Email: info@3rvie.com
Phone: 786-375-7657 (Text messages & WhatsApp only)