Shipping policy

Last updated: November 12, 2026

This Shipping Policy applies to orders placed on 3rvie.com, operated by 3RV Import-Export USA LLC ("3RVie," "we," "us," or "our").

1. Where We Ship

We currently ship to addresses in the United States and Canada.

2. Order Processing Time

Orders are prepared and shipped within 1-3 business days after payment is confirmed, depending on the product. Orders placed on weekends or U.S. holidays are processed on the next business day.

We accept several payment methods. Orders paid with automatic methods (such as credit or debit cards) are processed once the payment is approved. Orders paid with manual methods, such as Zelle, are processed only after the payment has been received and manually verified, as described in our Terms of Service.

Pre-order items ship according to the timeline shown on each product page.

3. Carriers

We ship with USPS, UPS or FedEx. We select the carrier for each order based on the destination, package size and rates. Delivery times after shipment depend on the carrier and destination.

4. Shipping Rates - United States

Standard shipping is calculated at checkout based on the total order weight:

  • Up to 0.99 lb: $5.99
  • 1 - 2.99 lb: $6.99
  • 3 - 4.99 lb: $7.99
  • 5 - 9.99 lb: $9.99
  • 10 - 14.99 lb: $12.99
  • 15 - 19.99 lb: $15.99
  • 20 - 29.99 lb: $19.99
  • 30 - 39.99 lb: $24.99
  • 40 - 59.99 lb: $29.99
  • 60 - 79.99 lb: $34.99

Equipment ships at a flat rate: screen protector cutting machines $19.99, laser repair machines $39.99, and the phone case sublimation starter kit $49.99.

5. Shipping Rates - Canada

Standard shipping to Canada is calculated at checkout based on the total order weight, starting at CAD $8.50. Equipment ships at a flat rate: cutting machines CAD $29.00, laser repair machines CAD $57.00, and the sublimation starter kit CAD $70.00. Customers are responsible for any import duties, taxes or brokerage fees charged at delivery.

6. Free Shipping Promotions

From time to time we offer free shipping promotions. When a promotion is active, its conditions are shown on the website and the discount is applied at checkout.

7. Address Accuracy

Please make sure your shipping address is complete and correct. We are not responsible for delays or losses caused by an incorrect address provided at checkout.

8. Damaged or Missing Items

If your order arrives damaged or an item is missing, please contact us within 7 days of delivery, as described in our Refund Policy.

9. Contact Us

3RV Import-Export USA LLC
601 N Federal Hwy, Suite 301-VO 0049
Hallandale Beach, FL 33009

Email: info@3rvie.com

Phone: 786-375-7657 (Text messages and WhatsApp only)